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Pay My Bill

Thank you for choosing OCH Health System for your healthcare needs. OCH Health System now accepts Visa, MasterCard, American Express, Discover, Diners Club, Japanese Credit Bank and Union Pay. If you have questions regarding your payment, please contact customer service at (417) 837-2000 or [email protected] Other questions may be directed to [email protected]

We are committed to making your payment experience convenient and reliable. If you have questions regarding your hospital bill, please feel free to contact our Patient Finance department at 417-837-2000. Billing questions may also be submitted (below). Office hours are Monday through Friday, 8:30 am to 4:30 pm.

To contact the OCH Health System Pre-Collection Services Department, please call us at (417) 812-8104.

Other Billing Options

Patients may pay a bill by visiting OCH Health System Business Park at 1328 E. Evergreen, Springfield, MO 65803 or by mailing a check to:

OCH Health System Business Park
Attn: Patient Finance
P.O. Box 9227
Springfield, Missouri 65801-9227

Confidentiality Policy

OCH Health System takes personal privacy very seriously. As a result, we use an established and secure payment site to capture information for all regular payments. It automatically encrypts the critical data only allowing us to see pertinent order information. OCH Health System does collect personal information necessary to fulfill your payments, this is only reviewed by our employees for fulfillment purposes. OCH Health System will not sell or share your information with third parties and is dedicated to storing collected information securely to prevent unauthorized access.

OCH Health System Refund Policy

If we determine you have overpaid on an account, we will first apply that credit to any other outstanding balance you may have with in our healthcare system before issuing a paper refund check.

OCH Health System Pricing

Prices for OCH Health System services are determined by contract with third party payors (Medicare, Medicaid, insurance companies). Those contracts are subject to change. OCH publishes prices for patients not covered by a third party payor. Click here to see the page with our price list of services for uninsured patients.

Billing Questions?

Please fill out the following form and someone from our billing department will be in touch with you as soon as possible. Individuals may also email [email protected] with questions.

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